Employee Satisfaction and Dissatisfaction Research

Worker Satisfaction and Dissatisfaction Research 1.0 Introduction Each person has fulfillment and disappointment for specific things. Along these lines, workers will have own fulfillment and disappointment for the supervisory crew in the organization. Representative fulfillments characterize as how glad for laborers are with their activity and workplace and disappointment mean the workers not content with the administration or working and condition. Representative is significant for the association. It is supposing that without work, the creation line can't work well and it will prompt misfortune for the association. The organization that I was meet is SPK discount fixed Sdn Bhd and the worker that I was met is Yee Jeun Fui and he was the data innovation advisor in the organization. Beforehand SPK were not having any framework identified with innovation for instance, standardized tag framework and CCTV framework. After Yee Jeun Fui was worked there in year 2009, scanner tag and CCTV framework was introduced in the organization to get more accommodation quality and all the exchange was record by PC framework. Additionally, the security for the organization was likewise improved in light of the fact that CCTV was introduced. 2.0 Body 2.1 Satisfaction 2.1.1 Position Provided The IT specialist makes reference to that the position gave by the organization is fulfilled for him. It is on the grounds that the organization gives the all authority about IT for him and afterward he will feel like he has the force in the organization and this is better when contrast and past organization. It is on the grounds that beforehand he was worked at a PC shop and the shop just gave expert situation to him. The assessment of our gathering is giving higher position and power to the representative is significant. It is on the grounds that when giving higher position and authority can prompt fulfillment for the worker and afterward the more productivity work will come out. For instance, the SPK Company was at that point set up PC framework and records all the exchange by utilizing PC and as of now is superior to prior, in light of the fact that prior is utilizing hand setting up to account the exchange and now the work is more proficiency. 2.1.2 Holistic Concern Furthermore, organization worry for their workers family was additionally significant and it will likewise lead the fulfillment for the representative. On the off chance that an organization care about all encompassing worry for their worker, at that point the representative will me more dependability for the organization it is on the grounds that the organization will giving an inclination to their workers about the organization care for human relationship and not very tie observe the principles. The IT specialist giving genuine model and saying that in year 2009, his granddad was die, and the organization was likewise permitted him to take crisis leave despite the fact that that time, he simply join the organization for barely any month as it were. Furthermore, when his sister enrolled wedded in a year ago, the organization additionally permitted him to withdraw to go to for his sisters enlisted wedded. As per this two cases, demonstrated that the organization care for workers family. 2.1.3 Benefit Moreover, the organization likewise giving the advantage for workers likes Kumpulan Wang Simpanan Perkerja (KWSP), reward the individuals who are done great occupation as a consolation to urge them to improve. Some advantage for the organization giving KWSP is ensure their representative after retirement despite everything can keep up their way of life. Moreover, the organization additionally welcome their worker join an excursion to have an occasion in oversea. This not exclusively can improve the connection between one another and furthermore can take in new information from the outing. 2.2 Dissatisfaction 2.2.1 Salary The data giving by the IT specialist, the compensation giving by the organization isn't go after his desire. It is on the grounds that he needs to cover his petroleum expenses and the organization office is far away from his home. So it implies that, he needs to drive right from Kulai to Skudai to work each day and the organization didnt give the sponsorship for his petroleum charges. The assessment of our gathering is pay must be given relies upon the prerequisite of the representative like rely upon their ability level or scholarly level. For instance, organization can set their early on pay for the new worker and rely upon their level. Additionally, the vehicle charges likewise ought to be given by the organization to satisfy the workers fulfillment then just the turnover rate in the organization will become lower. 2.2.2 Stress Agreeing data giving by the advisor, the SPK Company is setting up establishment business. In year 2010, one new outlet has been opened in Kulai and it name as V-STAT fixed retailer shop. At that point, before open the new shop, the specialist needs to surge up his work to review in general procedure of the new shop. For instance, he needs to review the enrich procedure; set up a PC framework with can connect to headquarter and select new worker. During the period, he was felt distressing to all these work, since he just was an IT expert and the work giving by the top are excessively. Those work given by the predominant let him felt unpleasant and unsatisfied. Stress is imperceptible weight, some of organization simply needs to accomplish the objective set and never worry for their representative by giving more assignments and the errand given was out of range. Along these lines, the representatives will be in pressure circumstance and the work done become absence of value. Along these lines, better should given undertaking than a representative as indicated by their capacity then just the disappointment of worker won't occur. 2.2.3 Poor workplace condition The data given by the IT expert, in some cases when he working in the workplace, he doesn't have a clue what was occurred outside, overwhelmingly progressively significant, at some point he can't recognize night or day. It was on the grounds that the workplace doesn't have window. Furthermore, the working territory was additionally excessively restricted and the cooling was likewise insufficient in the workplace. The perception of our gathering the poor workplace condition was an unfortunate part. It is on the grounds that the workplace condition prompts representatives feel the work was harsh exhausting and accomplishing random work. 2.2.4 Location The IT advisor gave the data that the area likewise will make disappointment a representative. It is on the grounds that the IT specialist lives in Kulai and consistently need to drive vehicle to his work place. Some more, he additionally needed to bring one of the laborer of the organization to work, it become an answerable for him. For instance, some of the time he has critical work to do; he needed to orchestrate the vehicle for the laborer, at some point he requests that his companion help. On our gathering assessment, area can cause disappointment of a representative. It is on the grounds that the area was causes a few cases. For instance, the IT expert needs to get up early every morning so as to catch to work. Besides, the transportation likewise was an explanation. 2.2.5 Too much additional time and working hour In view of the data given by the IT expert, a lot of additional time and working hour given by the organization. Regularly the working hour for him is 8.30a.m. Until 6.00p.m. But since of his boss need to get more business that is understudies business, his consistently needed to do additional time until 7.00p.m it is on the grounds that understudy back home from school on 6.45p.m. In this way, by this explanation lead him to feel disappointment. The assessment of our gathering, an excessive amount of additional time will prompt disappointment for a worker, despite the fact that the organization will pay additional pay, yet cash isn't everything for person. For instance, the relationship of family can't quantify by cash and it is significant for each person. 3.0 Conclusion All in all, fulfillment and disappointment of representative is a significant part to decide accomplishment of the organization. On the off chance that an organization inside high turnover rate, the representative in the organization probably won't have the option to perform well it is on the grounds that absence of trust and comprehension of one another by contraries which is low turnover rate, the organization can all the more effectively accomplish the objective. So every organization or association must attempt to meet the fulfillment of each worker so as to show signs of improvement work. Question 2: What are the cures an association can embrace to amend the disappointment of its representatives? 1.0 Introduction In an association, workers consistently have fulfillment and disappointment on their activity. At the point when disappointment happens it can impact on worker working execution, productivity and demeanor on their work. Furthermore, it will legitimately cause to the association. Disappointment in view of the representatives isn't satisfied on the association, so the workers will feel unsatisfied and not content with the association. It will cause misfortune and not useful for the association. 2.0 Body 2.1 Not be regard and trust Workers should be regard and trust by the upper administration. If not it can let workers feel disappointment with the organization. Since that, the organization are giving too many undertaking and strain to them, so they will feel unsatisfied and troubled on the work. Furthermore, this will cause the workers leave the organization. For defeat this factor, organization can arrange a few exercises that workers wish to need. Concerning what exercises ought to compose, representatives should allowed to voice out their recommendations. Here are a portion of the exercises that proposed by the representatives that we have talked with, which are co-cafe or excursion with associates or organization, and family assembling. They simply need to get along with their partners or companions, appreciate with them without work and without pressure. As an upper administration, they ought to consistently attempt to acknowledge workers thoughts. This is a generally excellent approach to determine the disappointment of representatives. This is on the grounds that representatives feel that they are regarded by organization once their feelings or thoughts are acknowledged by organization. 2.2 Lack of aptitudes and information Besides, a few representatives feel that working for the organization won't prompt the sort of future they need. This implies, albeit a few representatives don't care for their own activity however are as yet compelled to deal with that because of the la

“He is such a …” free essay sample

Have you at any point taken a gander at an individual, possibly your own closest companion, and stated, â€Å"Oh, I’ll wager they†¦Ã¢â‚¬  whatever? They’re mean, or they’re a weakling, or they’re dumb. You can think you know somebody, however, are you simply occupying in void spaces about their character that you don’t think about with generalizations. However, frequently, you’re wrong, and you can hurt individuals through inaccurate suspicions. You can likewise hurt yourself, or a fellowship, on the off chance that you generalization somebody. I have a companion, who is solid, and infrequently cries. At the point when I state â€Å"cry†, I don’t mean cry like you’re in physical torment, yet cry from passionate pressure and enthusiastic agony. At the point when her folks separated, she’d approach my home a ton for help. She never cried, and I never thought she’d let herself cry, in view of the companion I knew. We will compose a custom exposition test on â€Å"He is such a †¦Ã¢â‚¬  or then again any comparative theme explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page At some point, when things were downright awful, she cried. I didn’t recognize what to do or say, since I had never anticipated that her should cry. I embraced her to improve her vibe, and I picked up something that day. I discovered that you can’t anticipate that individuals should respond a specific route dependent on generalizations. I’ve likewise discovered that you don’t see each side of individuals, particularly outsiders. In any case, even somebody you realize well can have portions of their character that you don’t think about. A model is the point at which I started horse-back riding at Krumkill Stables. There were two educators there. My educator was George. I saw the other teacher, Barb, appeared to be extremely harsh and sort of mean. I feared her and I was happy she wasn’t my educator, since she didn’t appear the sort of individual that I’d like. Not long after I started riding, George quit his place of employment as an educator. Thorn turned into my new educator, which I wasn’t cheerful about by any stretch of the imagination. In any case, as she showed me, I got familiar with her; her life and her character. I considered a to be side of Barb as my teacher that I hadn’t seen as an outsider. Presently, I’m happy Barb is my educator; we’re in reality truly old buddies now. I discovered that Barb is a sort, entertaining, however harsh around-the-edges individual, and I can converse with her about nearly anything. From this experience I’ve discovered that on the off chance that I had generalized Barb excessively, I don’t figure I would have wound up being very as old buddies with her. I’m happy I didn’t judge her to an extreme, since I would have been absolutely off-base about her. I additionally discovered that you don’t see each side of everybody constantly. One more model is my progression mother, Kay. The day I met Kay, she appeared to be a sort, mindful, cherishing individual who was prepared to invite me into her home. I thought I cherished her significantly more than my own mother. In any case, subsequent to knowing Kay for a long time, I realized what an appalling, mean, scornful individual she truly is. I made a decision about her totally off-base, and my judgment could have influenced my life a ton. Be that as it may, I know reality now, and I’m significantly increasingly cautious when I meet individuals now. It can hurt when individuals generalization you, particularly if their assessment spreads and it influences how individuals cooperate with you. Individuals judge me constantly. Above all else, I will in general be tranquil and modest. I wear shirts and loose shorts as opposed to anything cool, as Abercrombie or American Eagle. Rather than rap or hip-bounce, I for the most part tune in to exemplary nation. I don’t play that many school sports , I center around grades. The games I like are chasing, angling, horse-back riding, and bows and arrows. Individuals take that data, which is only a couple of sides of my character, and use it to make decisions. I wouldn’t be an old buddy, or I’m not cool enough, or they shouldn’t sit close to me, or I wouldn’t like to go to their gathering. Typically they’re wrong, and I get left out of things a ton. Making a decision about individuals can truly hurt them. Likewise, individuals will pass judgment on you, in light of what they see of you from the start, without becoming more acquainted with you. For instance, when you’re told that when you’re heading off to some place extraordinary (like another school) or some place extravagant (like an eatery), you’re advised to spruce up, and speak to any place you’re from in a positive manner. It’s all since individuals need to establish a decent first connection, so individuals won’t make awful decisions or generalizations about them. Individuals are hesitant to be judged wrongly or adversely. Basically generalizing is unreasonable, frightful, and can really be brutal. You can destroy a person’s notoriety by marking them with an awful name. I have gained from past encounters where I both judged and got judged, that individuals don’t consistently respond the way you’d anticipate that them should, in view of anyway you made a decision about them, and that you don’t see all the various sides of somebody, particularly in the event that they are an outsider. (Be that as it may, you undoubtedly don’t even thoroughly understand your loved ones.) I’ve figured out the amount it can sting to be judged, and I’ve figured out how regularly individuals can not be right. I’ve figured out how to be cautious when I met individuals now, and not to make suppositions too rapidly. So whenever you end up prepared to pass judgment on somebody, attempt to pause. Truly become more acquainted with them first, show signs of improvement thought of what their identity is. You may spare yourself from an immense slip-up that you may truly lament later. Keep in mind, your decisions can influence anybody, even you. So be cautious.

Shortening Your List of Stressors

Shortening Your List of Stressors Stress Management Management Techniques Print Shortening Your List of Stressors By Elizabeth Scott, MS twitter Elizabeth Scott, MS, is a wellness coach specializing in stress management and quality of life, and the author of 8 Keys to Stress Management. Learn about our editorial policy Elizabeth Scott, MS Updated on January 30, 2020 How Stress Impacts Your Health Overview Signs of Burnout Stress and Weight Gain Benefits of Exercise Stress Reduction Tips Self-Care Practices Mindful Living RelaxFoto.de / Getty Images If the list of stressors in your life is longer than youd like (and whose isnt?) its important to find a way to shorten that list. One simple route to a less stressed lifestyle is to create an actual list of stressors in your life, known as tolerations, prioritize the tolerations according to how simple they would be to eliminate or how much frustration they are currently causing and eliminate these stressors in a way that brings the highest payoff. You should learn  how to identify these tolerations in your life, prioritize or rank these stressors, and then move on to the following strategies for ridding yourself of the stressors on your list, freeing yourself up for a less stressed lifestyle. Get Rid of the Simple Stressors As you go through your list of tolerations, notice the items that are easy to take care of. You may be able to drastically reduce the number of tolerations in your life by tackling the easy-to-eliminate tolerations as soon as possible. Simple-to-fix tolerations might be a cluttered car, a burned-out light bulb, an annoying co-worker who could easily be avoided, or anything that can be fixed simply and without much stress. Look at all the items on your list that you’ve highlighted (if you’ve completed this toleration ranking exercise), and tackle a few today. Most likely, you’ll find an energy boost from marking those items off your list, and you can use that motivation to shorten your list more tomorrow and in the coming weeks. Make a Plan to Eliminate the Costliest Tolerations Certain items on your list of stressors are more draining than others. As you work on eliminating your tolerations, its wise to focus your attention on tolerations that cost you the most in terms of time, money, and energy. This is a good idea for obvious reasons and some less-obvious reasons. Strategically speaking, cutting out these tolerations first can compel us to more easily eliminate other tolerations in our lives. The most draining stressors and tolerations drag us down the most, and eliminating such drains on our resources can feel better than eliminating the drains that don’t affect us as much. For example, cutting out money-draining toleration (like weather-sealing a door to save on electricity) leaves more money available to use as a resource in eliminating other tolerations (like hiring a housekeeper to help with the messy kitchen). Cutting out energy-draining tolerations (like creating a better filing system at work so you don’t spend as much time searching for what you need) can leave you with more energy to tackle other tolerations, or be more productive at work. Time saved by streamlining your schedule can be devoted to creating an even more smooth-running routine. The beauty of taking these costly tolerations is that they create their own forward momentum. Create Life Structures As you’re minimizing some tolerations and eliminating others, you may find that different lifestyle changes can help with the management of your tolerations, and lifestyle structures can help with these lifestyle changes. Lifestyle structures are systems we have in our lives that can streamline different tasks. For example, if several of your tolerations center around messes in your house, instituting a regular cleaning day or hiring a housekeeper can take care of these tolerations. If you have tolerations in your health, working with a nutritionist or trainer can provide the structures you need. Electronic structures can help minimize workload tolerations. Structures take much of the work out of getting tasks done, which can cut down on the stress of having so many loose items cluttering up a to-do list. Identifying tolerations that can be eliminated or managed with structures, and instituting those structures, can be an activity that you do once, and it can eliminate untold stress in the future. As you whittle down your list of stressors and tolerations, you should feel more energy and less stress in your life. Be sure to use this positive momentum to make even more healthy changes.

The, Deloria, Collins, And Mcclintock - 1712 Words

Page Robinson Reflection – Gilmore, Deloria, Collins, and McClintock Ruthie Gilmore – Golden Gulag Gilmore’s piece aims to disprove the myth that prisons are built by crime by focusing on the growth of California’s state prison system since 1982 and the accompanying grassroots opposition. Prisons are thought to stop crime through retribution, deterrence, rehabilitation, and incapacitation. The dominant explanation for prison growth is that crime went up, so prisons were created, and crime went down. However, states with fewer prisons have noticed greater decreases in crime. Prisons do not lead to increased stability because of thinning financial and emotional resources, the breakdown of informal customary relationships, mental illness†¦show more content†¦A second historical tradition is whites refusing to give non-whites the rights they legally possess. Laws were passed that forced Indians to conform to white institutions, convincing Indians they were the world’s stupidest people. The history of Indians was manipulated to fit the needs of the interme diaries. Deloria hypothesizes that Indians are probably invisible because of the tremendous amount of misinformation about them. Understanding Indians means understanding Indian affairs. However, there exist many myths about Indian affairs. To address â€Å"Indian problems† task force reports are demanded. â€Å"The conclusion of every task force report is that Congress is not appropriating enough money to do an adequate job of helping Indians† (Deloria 1969). Paternalism is a favorite subject of task forces. However, government paternalism is not a serious problem, while private sector paternalism is. The problem is that since no one asked the churches, white interest organizations, and universities to come, it’s hard to ask them to leave. Over time tribes have discovered that they must band together to make themselves heard. Indians have two mainstream organizations; The National Congress of American Indians and The National Indian Youth Council. Tribes have a lso found that by handling problems amongst themselves they are more successful than when trying to adapt to the white value system. However,

The Problem Of Elderly People - 2891 Words

There are a number of population groups vulnerable to loneliness. However, elderly people are often more so targeted by loneliness which is owed to ‘loss of friends and family, loss of mobility or loss of income’.(Saito) Because of this, there has been an increased public concern on the issue of loneliness in senior populations. The statistics on population aging in developed countries are well known. Those aged 60 and above currently account for approximately 20 percent of the population in developed countries and this proportion is expected to rise to 24 percent by 2030. In the next 20 years, the population of those aged over 80 will triple and those over 90 will double.(aging statistics) As the population of the elderly in these†¦show more content†¦Not surprisingly, loneliness has been shown to have a significant negative impact on quality of life and health. Being lonely has a strong and lasting effect on blood pressure, with studies revealing that lonely i ndividuals have higher blood pressure than their less lonely peers. Luanaigh and Lawlor, members of the Mercer’s Institute of Research in Aging located at St. James Hospital in Dublin, Ireland, have found this to be true in individuals regardless numerous factors, which include age, gender, race, cardiovascular risk factors, medications, health conditions and the effects of depressive symptoms.(Luanaigh and Lawlor) Loneliness may also affect a person’s mental state and mortality. In Pitkala et al’s research, done from Helsinki University Central Hospital at University of Helsinki, Finland, loneliness is associated with depression and higher rates of mortality(Pitkala). Amazingly, the inï ¬â€šuence of social relationships on the risk of death is shown to be comparable with other well-established risk factors for mortality such as smoking and alcohol consumption. Additionally, this negative impact on an individual’s health may lead them to require a

Competition in the Movie Rental Industry in 2008 Free Essays

Competition in the Movie Rental Industry in 2008: Netflix and Blockbuster Battle for Market Leadership Although the corporate strategies implemented by Netflix and Blockbuster have allowed them to become leaders of competitive advantage in the movie rental industry, they sometimes encounter strategic issues that slow down their product and services process. My research of Netflix and Blockbuster will enable me to present a SWOT analysis and recommendations for each company. Netflix, founded in 1997 by Reed Hastings, has achieved its goal of becoming the largest online movie rental service in the world. We will write a custom essay sample on Competition in the Movie Rental Industry in 2008 or any similar topic only for you Order Now By the end of 2007, Netflix recorded revenues of $1. 2 billion. With a library of 100,000 movie titles and a subscriber base of over seven million, they had become the leaders of the movie rental industry (Gamble Thompson, 2011). Netflix’s business model of internet subscription enabled them to compete in the movie industry. Consumers love going to the movies, but with increasing theatre prices found it too expensive to attend public viewings. Netflix provided an inexpensive way to view movies which could be done from the comforts of home. According to the text, (Essentials of Strategic Management, 2010), â€Å"Netflix’s success is due to its six-pronged strategy of providing comprehensive selection of DVDs, easy way to choose movies, fast delivery, no return due dates, and convenient drop in mail movie returns† (Gamble Thompson, 2010). In an online survey by Nielsen Online, Netflix was rated number one for three years and for nine consecutive periods by Forsee/FGI Research (Netflix, 2009). Netflix Strategic Issues Blockbuster, Netflix’s fiercest competitor, experience many rental issues until 2007 when they regained market shares forcing Netflix to reduce subscription prices. Not only did Blockbuster gain presence, other competitors like Redbox also gained presence in the market due to new technologies (VOD DVR) that are influencing the business environment. The business model used by Netflix caused a stir in the market industry. However, the damage control strategies of competitors and competitor recapture of market shares is threatening Netflix’s competitive advantage. Netflix has to change with the times. Competitive Forces Netflix and Blockbuster are affected by the five forces of competition which are potential new entrants, bargaining power of buyers, bargaining power of suppliers, threat of substitutes, and rivalry among existing competitors (Gamble Thompson, 2010). The companies must understand how these forces work and affect their operation. Threats of New Entrants -In the home video/game industries, new entrants must own large amounts of movies/games for rental or sale to fulfill customers’ demands. Meanwhile they have to build up various distribution channels for products to reach customers in a very quick way (Xie Lin, 2008). Bargaining Power of Suppliers -The inputs of suppliers in the home video/game industries are very important and since there are only a few qualified suppliers in the industry, their bargaining power is high. Netflix acquires its movies from movie studios and distributors, buying DVDs on a fee-per-DVD basis, paying license content fees, and signing revenue sharing agreements. Blockbuster also has revenue sharing agreements with its suppliers. To some extent, these agreements reduce the bargaining power of suppliers. In terms of the computer system, Blockbuster is using Provia’s Viaware warehouse management system (packaging, sorting, and distributing rental products) in its supply chain management to keep costs down (Xie Lin, 2008). Threats of substitutes -Substitutes include movie theaters, satellite TV, and cable TV. Customers can go to movie theaters and enjoy the vivid atmosphere. Alternatively, they can order â€Å"pay-per-view† or subscribe â€Å"on-demand† from satellite TV and/or cable TV providers to watch movies at home. Users can watch anytime they want. Satellite and cable TV offer sufficient selections of new releases and are is easy to watch with just click on remote. Netflix and Blockbuster compete for customers by offering various kinds of movies and internet access (Xie Lin, 2008). Rivalry among industry competitors – Netflix and Blockbuster are in a highly competitive industry. Competitors include merchant retailers, such as Wal-Mart, Best Buy, and Target; video and game store like Hollywood Video, Movie Gallery, and Game Stop; supermarkets, convenient stores such as Publix, and McDonald’s. The significant rival is Hollywood Video which offers movie and game rentals (Xie Lin, 2008). Bargaining power of buyers -Buyers are not in concentrated groups and do not buy in large amounts. However, within the entertainment industry, customers have a lot of alternatives and have no switching cost. However the introduction of DVDs, influenced customers to purchase DVDs since the cost is almost the same cost of rentals. This makes buyer power moderate (Xie Lin, 2008). The five forces of competition of the movie rental industry presents little force against a competitor’s market position based on buyer power, supplier power, and new entrant threats. However, threat of substitutes and rivalry among competitors can affect the amount of profits a company will gain and retain. Netflix SWOT Analysis The presence of Netflix and Blockbuster in the movie rental industry has assisted me in developing this analysis of each corporation’s strength, weaknesses, opportunities, and threats as followed: Netflix’s strengths are: Good reputation, unlimited movie rental subscription, no due dates or late fees, easy website access, and large movie selection. Netflix’s weaknesses are: Limited to internet rental access, and long waiting period for new releases. Netflix’s opportunities are: To provide Video on Demand media access, music and movie download, and acquire partnership with gaming industry. Netflix’s threats are: Low DVD rentals, government regulation of rental distribution, high level of competition, and new movie media technology. Blockbuster SWOT Analysis Blockbuster’s strengths are: national and international recognition provides movie and game rentals, various vices for rental access (i. e. stores, kiosk, and internet), offers snacks and beverages for purchase in stores, and accommodates all customer types. Blockbuster’s weaknesses are: Poor distribution process, increased operating expense, decreased reputation, limited new released video games, unable to compete with game distributors (i. e. GameStop), and constant rental policy changes. Blockbuster opportunities are: Unlimited access to downloadable media libraries, increased production of brand movie rentals, and partnership with gaming system industry. Blockbuster’s threats are: New video formats, decreased DVD movie rentals, increased competition, and government regulation of movie rentals. The SWOT analysis shows that Netflix and Blockbuster have strong strengths and opportunities, however in order to Netflix to maintain its competitive advantage there needs to be an upgrade in innovation and technology that will strengthen their reputation and reliability. Blockbuster’s loss in reputation will continually plague their ability to remain competitive and maintain the customer base that they have. Blockbuster will continually face challenges until they upgrade their innovation and technology to level where they will enter into recovery mode. As I studied the financial information presented in the text, it appears that Netflix has been able to offer customers the benefit of low rental fees because they have been able to maintain a low level of expenses. The benefits offered to customers have increased the amounts of net income and movie rentals. Netflix prides itself on promoting customer satisfaction and meeting demands of its internet base. According to the numbers presented by Internet World Stats, the percentage of internet penetration by the North American population was 74. 2 percent in 2009, which was a 134 percent increase from 2000. At this rate, Netflix could secure an internet rental customer base of 74. 2 percent which would strengthen its success (Miniwatts Marketing Group, 2009) Blockbuster’s biggest challenge is development of a viable strategic approach to price setting. When Netflix entered the game, Blockbuster began to lose profits. In an attempt to recoup some of its losses, Blockbuster presented campaign where the rental policy constantly changed leaving customers confused and unsure of the rental process. Although Blockbuster has a large selection of movie titles and global presence, its reputation of dissatisfied customers and inefficient distribution has caused its overall cost to rise significantly. Blockbuster’s competitive advantage is that it offers various channels by which customers can access entertainment media. According to Blockbuster, â€Å"The same customer can choose different ways to access media entertainment on different nights† (Blockbuster, 2010). Recommendations In order for Netflix to maintain its competitive advantage there must be an adjustment of their strategy. Customer satisfaction should be a key factor of its strategy. I recommend that they base their marketing promotions on increasing customer awareness of the variety of accessible content offered. They should also implement the availability of music content and digital media to their library. The development of an award program for customers with lengthy memberships would influence word of mouth recommendations. Most of all, Netflix must continue to offer their customers the benefit of more titles at modest cost subscription memberships. In order for Blockbuster to regain its competitive advantage and reputation there must be the development of a strategy that will increase their profit. They have to become more innovation in internet and in-store rental process. There should be monitoring devices placed on scanner registers and mailed movie rentals to better track returns in order to keep their cost at a minimum. Staff should be trained and monitored on a constant basis to ensure that customer satisfaction is the key priority. Blockbuster must implement policies that will be enforced and understood by customers. They should also team up with gaming system producers to ensure that they will be supplied with current games and possibly offer gaming system rentals. Most of all they should find their own niche market which will provide them with a specialized competitive advantage. The information researched on Netflix and Blockbuster has enabled me to conclude that competition in the movie rental industry is highly competitive. There are new companies entering the market that have a competitive advantage whether it consist of internet rental, vending machine rental access, or in-store rental access. Netflix and Blockbuster have taken the lead in providing thousands of movie title to be viewed in the comfort of our own homes without the expense of movie theatres. Although both companies have a competitive advantage, they each have a following of dedicated customers who will stay with them because of familiarity. Through my research I have learned that consumers are the controllers in the movie rental industry. If consumers dislike the way they are serviced or the cost of movie rentals they will most certainly move on to a company which will cater to their movie wants and needs. However, the movie rental industry must stay up on new innovations and technologies in order to remain competitive, profitable, and maintain modest levels of overall costs. How to cite Competition in the Movie Rental Industry in 2008, Essay examples

Marie de Frances Lanval free essay sample

Marie de France’s ‘Lanval’ (Abrams, 2006. p. 142-157) is a 12th century lais that tells the tale of a knight who is caught between two different worlds; that of his lover’s and his own. Forced to live between both worlds, Lanval finds himself stuck between a world of solitude and a world of love. Through the trials and tribulations that result from the circumstances that he finds himself in, Lanval is confronted with the challenge of keeping his love with the Queen of Avalon a secret. This essay aims to show that in order to become a better knight Lanval must confront the challenge that results from him being unable to keep his love with Queen Avalon sacred. Lanval’s oath to hide his relationship with his lover is his biggest challenge and ultimately proves to be the lais’s central dilemma and unravels a series of consequences which almost bring about his undoing. We will write a custom essay sample on Marie de Frances Lanval or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page It is by facing up to the consequences of his actions that he is able to grow personally through learnt humility, develop an understanding of what’s most paramount and mature and become a better knight. In order to develop an understanding of why Lanval failed the challenge of keeping his love secret, we must first develop an understanding of Lanval’s physical and emotional isolation. In the beginning of the lais, Lanval is absent of two things women and land. He is described as a noble foreigner who resides far from his homeland, living by what appears to be the only profession he knows, being a knight (Ireland, 1977. p. 132). King Arthur rewards the service of all his other knights but inexplicably passes over giving Lanval neither women, land nor money. King Arthur’s behaviour is undoubtedly unfair inexplicable, given Lanval moved from a foreign land and has no ancestral rights to any land in the area so is left with nothing. According to Ireland in the ‘Narrative Unity of the Lanval of Marie de France’ such omissions by royalty are not uncommon in medieval literature (Ireland, 1977. p. 133). Further to this, he is not held in high regard by King Arthur’s other knights â€Å"Nor did his men like him at all. They envied his handsomeness, his courage, prowess and largesse. † (Abrams, 2006. . 143). Although loyal to King Arthur and his knights ,the lai reveals that Lanval is upset by the situation he finds himself in and generates a negative outlook, â€Å"Now Lanval is much preoccupied, gloomy seeing the darker side. when he comes from a foreign land and finds no help from any hand,† (Abrams, 2006. p. 143) which leads to him living a life of solitude and isolation. In contrast with the solitud e experienced in his own world of King Arthur’s court, Lanval is provided unconditional love and wealth by the Queen of Avalon. However, to further isolate Lanval from King Arthur’s court, Lanval is forced to separate both worlds because the Queen of Avalon, demands that their love remain sacred or he will lose her forever â€Å"I warn you and pray you and command: you must not tell anyone about the love that you have won. The consequence I shall declare: should people learn of this affair, you shall never see me again,† (Abrams, 2006. p. 145). Throughout the lais, Lanval faces the challenge of remaining loyal to his lover by keeping their love secret. In the end, it is Laval’s ego which stops him from remaining loyal to his lover and revealing their sacred love when King Arthur’s Queen accuses him of homosexuality. Finding it necessary to justify himself to the Queen, Lanval betrays the promise he made to his lover and puts his own pride ahead of his loyalty to his lover. This shows Lanval’s immaturity and how he puts his own selfish pride ahead of any loyalty to the Queen of Avalon or King Arthur. However, it is at this point of the lais that the reader begins to see a personal change in Lanval. Almost immediately he begins to grow personally through the experience by quickly developing self-awareness and regretting his biggest error and betrayal. This is noted by Patrick’s in ‘The Narrative Unity of Lanval’ who suggests that Lanval â€Å"reaches a kind of extra mortal awareness that his life and love lie in the other world,â€Å" (Ireland, 1977. p. 140). After Lanval’s secret love is revealed, it appears that the relationship between him and his lover has ended as â€Å"being well aware that he has spoiled the whole affair,† (Abrams, 2006. p. 149). During his trial, Lanval defends himself but it is his betrayal of his lover that is the biggest concern for the knight than the possibility of being sentenced to death or banished by a jury of his peers. This leads to Lanval’s submission to any decision the court determines; life or death matters little to Lanval if he cannot be reconciled with his lover. It is clear for the reader at this point that a major personal change has occurred in Lanval, the immature knight that the reader gets to know at the start of the poem is already evolving into a selfless knight. It is during his trial that Lanval is left â€Å"complaining and sighing† rying a hundred times for her (his lover) to have mercy (Abrams, 2006. p. 149). It is at this point that the reader can see that Lanval is developing humility brought about by his loss and that his love becomes the most important thing in Lanval’s world. It is by facing the consequences of his actions that we see Lanval continue t o grow personally and ultimately become a better person and knight. In conclusion it is evident; that it is only by failing the challenge of honouring the promise to his lover to keep their unspoken love secret that Lanval is able to eventually come to an understanding of what is most important to him. Throughout the lais the reader is able to follow Lanval’s development and see that it is not until Lanval develops a deep understanding of his mistake and what his pride may have cost him that he is able to develop humility and to become a better person and knight.